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FREQUENTLY ASKED QUESTIONS

How do I place an order?

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1. From the Main Menu select the Brand Product Page (i.e. APPAREL, Nike Polo Shirts)

2. From the Brand Product Page (i.e. Nike Polo Shirts) select the specific Product to be Viewed (i.e. NKAA1854 NIKE DRI-FIT PRIMETIME POLO

3. From the Product Page (i.e. NKAA1854 NIKE DRI-FIT PRIMETIME POLO) select Size, Color and Quantity.  Elect ADD TO CART button

4. To View Cart click the Shopping Bag Icon and View Cart from Cart Summary Sidebar.

5. From My Cart Page you can review all items in your cart.  If you prefer to have your Sonic Store invoiced with Net Payment Terms enter your Sonic Store # and Franchisee Name in the section provided on the My Cart Page.  To Checkout click the CHECKOUT Button

6. On the Checkout Page complete the Shipping Details Section, Select the Delivery Method, Payment Method and click the Place Order button.

To download step by step Screenshots of the How do I place an order process select the download button below

How do I set up an member account?

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1. From the Home Page select the Log In Drop Down Button at the right top of the page

2. From the Sign Up Page provide your email and a password for your your account (If you are already a member select Log In).  Your account is now set up

3. From the Log In/Account Drop Down Button you can enter/manage your frequently used addresses your My Addresses Page, track your orders on your My Orders Page, enter/manage your preferred credit card information on your My Wallet Page and you can view/manage your account on your My Account page.

4. ALL INFORMATION CONTAINED IN YOUR ACCOUNT IS PRIVATE TO YOU, PCI/DSS COMPLIANT AND SECURED WITH SSL ENCRYPTION

Can I have my Sonic Store invoiced?

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1. Yes.  We provide Net Payment Terms for Sonic Store.  Individual net payment terms are not available.

2. If you prefer to have your Sonic Store invoiced with Net Payment Terms enter your Sonic Store # and Franchisee Name in the section provided on the My Cart Page

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